E-Commerce Administrator

Join Camilla la Mozzarella as an E-Commerce Administrator in Klaten, Jawa Tengah and play a pivotal role in managing our online sales operations. This position is ideal for detail-oriented individuals with a passion for customer service and e-commerce. You will be responsible for order processing, inventory management, and customer support, ensuring a seamless shopping experience for our clients. At Camilla la Mozzarella, we pride ourselves on delivering high-quality mozzarella products, and your role will be crucial in expanding our online presence. We offer a competitive salary and a collaborative work environment, making it the perfect opportunity for those looking to grow their career in e-commerce.

As an E-Commerce Administrator, you will be the backbone of our online sales team. Your daily tasks will include managing orders, updating inventory, and providing exceptional customer service. You will work with our e-commerce platform, Shopify, and other essential tools to ensure smooth operations. This role is perfect for someone with a minimum of 2 years of experience in e-commerce or a related field. If you are passionate about customer service and have a knack for detail, we invite you to apply and be part of our growing team at Camilla la Mozzarella.

📋 Tanggung Jawab Pekerjaan

• Manage and process customer orders efficiently using Shopify and other e-commerce tools.
• Update and maintain product inventory to ensure accurate stock levels.
• Provide excellent customer service by responding to inquiries and resolving issues promptly.
• Collaborate with the sales team to promote our products and drive online sales.
• Monitor website performance and make necessary adjustments to improve user experience.
• Generate regular reports on sales, inventory, and customer feedback.
• Stay updated with the latest e-commerce trends and best practices.
• Assist in the development and implementation of marketing strategies to boost online sales.

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in e-commerce or a related field.
• Proficient in using Shopify and other e-commerce platforms.
• Strong attention to detail and excellent organizational skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Familiarity with inventory management systems is a plus.
• Basic knowledge of marketing and sales strategies.
• Fluency in both English and Indonesian languages.

🛠️ Keahlian

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